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Questions, bug reports, ideas for new instruments or privacy requests: send a message and we will reply by email when an answer is needed.

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FAQ

Frequently asked questions

How do I report a bug?

Choose “Bug report”, name the tool and describe what you did and what you expected. Steps to reproduce help us fix it faster.

Can I suggest a new tool?

Yes. Choose “Idea for a tool” and describe the task it should solve. Many instruments on the bench started as requests.

How do I ask to delete my data?

Most data can be removed in the account settings. For anything else, choose “Privacy request” and write from the email of your account.